Get in Touch With Us
Got a question about something you have read on lavenderandleeks.co.uk, spotted an offer that needs updating, or want to suggest a casino not on Gamstop for us to look into? Here is how to reach the team behind this site, and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route for anything you want to raise, whether that is a query about a specific brand, a correction, or general feedback on how we rate and rank sites. Please write to us at [email protected] and a member of the team will get back to you personally — we do not rely on automated replies. We aim to respond within two working days, though it can take a little longer during busy periods.
If you mention the specific page, brand, or section your message relates to, we can get it to the right person faster. For example, letting us know whether your query concerns a welcome offer, a payment method, or a listing on our trusted non Gamstop casinos guide helps us reply with something useful rather than generic.
What You Can Get in Touch About
- Questions about our reviews — If our write-up on Betmica, Kikibet, Betninja or any other brand raises a question, ask us directly. We are happy to explain our reasoning.
- Corrections and out-of-date details — Free spins packages, deposit percentages and cashback terms change often. If you spot an offer that has moved on, tell us and we will check it.
- How we rate and rank — If you want more detail on the criteria behind our ratings, or think a factor should carry more weight, we welcome the challenge.
- New non Gamstop casinos — If you have come across a newer site not on Gamstop that you think deserves a look, send us the name and we will assess it.
- Site feedback and suggestions — Ideas for topics we have not covered yet, such as specific payment methods or game types, are always welcome.
- Support and self-exclusion queries — If you or someone you know is looking into self-exclusion options, mention it in your message and we can point you towards general information that may help.
What Happens After You Message Us
Every message that comes in is read by a real person on our editorial team, not a bot. We review the query, check any relevant page or offer, and reply with a direct answer rather than a template response. If your message concerns a factual detail — a bonus figure, a spin count, a wagering condition — we will check it against the operator's current terms before getting back to you, since these details are set by the casino and can change without notice.
We are not able to intervene in disputes between a reader and a specific casino, place bets on anyone's behalf, or offer financial or legal advice. What we can do is point you towards clearer information, correct anything we have got wrong, and take on board suggestions that make the site more useful.
A Note on What This Site Is
Non Gamstop Casinos is an independent comparison resource covering casinos not on Gamstop, including sites offering free spins, welcome packages and a range of slots and table games. Some of the links on this site are commercial, meaning we may earn a commission if you sign up through them — this never decides how a brand is rated or ranked, and our contact details above are the place to raise it if you ever feel that is not the case.
All content on this site is intended for readers aged 18 and over. If you are contacting us with a question about eligibility, local rules, or how self-exclusion schemes interact with sites outside Gamstop, we are glad to point you towards general guidance, though we would always suggest checking the specific operator's own terms too.
Before You Send a Message
A few quick checks can save time on both sides:
- Check whether the answer is already covered on our trusted non Gamstop casinos page, particularly for questions about specific brands or offers.
- Include the name of the casino or the page you are asking about, so we can find the relevant section quickly.
- Let us know if your message is urgent, such as a factual error that is currently live on the site, so we can prioritise it.
We read everything that comes in and appreciate readers who take the time to write. Whether it is a correction, a question, or a suggestion for what to cover next, get in touch and we will get back to you.